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Telephony System with IVR .vs. Conversational IVR Integrated with Bitrix24
In today's fast-paced business landscape, effective communication and customer engagement are paramount. For businesses striving to enhance their customer support, streamline processes, and improve overall user experience, choosing the right Interactive Voice Response (IVR) solution is crucial. In this blog post, we'll explore the benefits of having a telephony system with an IVR compared to a cutting-edge conversational IVR that seamlessly integrates with Bitrix24.