In today's fast-paced business landscape, effective communication and customer engagement are paramount. For businesses striving to enhance their customer support, streamline processes, and improve overall user experience, choosing the right Interactive Voice Response (IVR) solution is crucial. In this blog post, we'll explore the benefits of having a telephony system with an IVR compared to a cutting-edge conversational IVR that seamlessly integrates with Bitrix24.

In today's competitive business landscape, every penny counts. Operational costs can quickly eat into profits, hindering growth and sustainability. However, there's a hidden opportunity for significant savings that many companies overlook: consolidating tools with Bitrix24. At Heptagon Group, we specialize in guiding businesses through this process, unlocking hidden savings, and boosting profits.

In today's fast-paced world, staying organized and efficient is crucial for professionals in any field. This is especially true for sport coaches and nutritionists who work tirelessly to help their clients achieve their health and fitness goals. To streamline their operations, enhance communication, and increase productivity, many professionals in these fields are turning to Bitrix24—a comprehensive business management platform.

Bitrix24 is a comprehensive collaboration platform that offers businesses a wide range of features, from CRM and project management to communication tools and social intranet. Bitrix24 is particularly useful for medical practices, as it provides a suite of tools that can help streamline operations, improve communication, and enhance patient care. In this blog post, we will explore the advantages of using Bitrix24 for medical practices, as well as some use cases.

A brand-new approach to using CRM!

The concept of Proactive CRM means that our system reminds your sales agents of scheduled and unfinished activities in CRM, prompting them to take action. Meet new RESALA integration app. Automate your business by connecting SMS with automation rules, workflows, CRM details and CRM Marketing.

Bitrix Partners can help you create and manage your Bitrix24 which isn't provided by Bitrix24 directly.

As a Bitrix24 Partner, we can help you select the optimal Bitrix24 subscription plan, and provide you with additional product customization services for the On-Premise version of Bitrix24!

Using Asana to its fullest can be a powerful boost to your team and efficiency if you know how to use the tool. You’ve got some world-class software on your hands, but where do you start?
That’s where Heptagon comes in as your Certified Asana Solutions Partner, to share our knowledge and help you and your team hit the ground running. Customers such as Google, Uber, Deloitte, Vodafone, Spotify, PayPal and Avon rely on Asana from setting company goals for digital transformation, product launches and marketing campaigns.

Building customer loyalty is a critical aspect of any business's long-term success. Repeat sales not only contribute to revenue growth but also foster customer trust and advocacy. In this blog post, we delve into the article "How to Handle Repeat Sales in Bitrix24" by Bitrix24, a leading CRM platform. We'll explore the key points and expand upon them, providing insights and additional strategies to help you optimize your repeat sales efforts within the Bitrix24 ecosystem.

It is the goal of all healthcare providers to deliver care of the highest quality to patients and consumers alike. Part of delivering high-quality healthcare lies in establishing reliable relationships with care seekers and maintaining an organized patient information structure that is accessible by everyone involved in the delivery of healthcare services, while complying with medical information, security and privacy regulations.

We’ve all been there. Every time you and several other people have to work on a document together, you end up sending attachments back and forth, creating multiple versions so that no one knows which of them is final, and basically overcomplicating what should’ve been an easy thing to do. Is there a way out?

Email marketing is dead. Or so many marketers have heard over the years. Yet email actually remains among the most effective marketing methods. Even with inboxes as cluttered as they are, open and click through rates remain high. Indeed, the average open rate is nearly 25%, while click through rates (CTRs ) top 4%.